FAQs

How long will it take for my order to be processed?
Orders are processed within 1 – 4 business days of being placed.
When will my order be shipped?
Orders are shipped within 24 hours of an order being processed, providing all items are in-stock.
Can I cancel my order after it has been shipped?
Orders cannot be cancelled after they have been shipped. You are more than welcome to ship back the items once they have arrived and we will process a refund for you. You will, however, have to pay for the cost of shipping to return it yourself.
Does the shipping cost include duties, taxes, customs, or extra fees imposed by my country?
We do not include any duties, taxes, customs, or extra fees associated with country standards in the shipping rates. Customs and duties are unpredictable and cannot be included in the shipping costs. These fees would have to be paid by the customer when the package arrives to the destination country.