For hygienic purposes, all wigs and hair pieces/extensions are FINAL SALE. Final Sale items cannot be returned for exchange, credit, or refunds.

Eligible product(s) must be in original factory condition, unused, sealed, unaltered, unworn, undamaged, and with tags attached, and in the original packaging.

We regret that we are unable to refund any original shipping charges you paid. The customer is solely responsible for paying all return shipping costs.

Returns will not be accepted without prior authorization and the product must be in the original sale condition. Eligible product(s) must be returned to Ok2Beauty/Okete Group within 14 calendar days after the order was delivered. If the merchandise is not delivered to our warehouse within the authorized time period, the return will be cancelled.

If product(s) have been altered, worn, damaged, or tags/packaging tampered with, products will be ineligible and deemed unauthorized.